Privacy Policy

At Azarya, we value and prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

By using Azarya’s website or providing your personal information, you consent to the practices described in this policy.

Information We Collect:

We may collect various types of information from you, including but not limited to:Personal identification information (e.g., name, email address, phone number, shipping address) that you provide voluntarily when placing an order or creating an account.
Payment and billing information necessary to process your transactions securely.
Non-personal information such as IP address, browser type, device information, and cookies, which help us enhance your browsing experience and improve our website’s functionality.

Use of Information:

We use the collected information for the following purposes:
To process and fulfill your orders accurately and efficiently.
To communicate with you regarding your orders, shipping updates, and customer service inquiries.
To personalize your shopping experience by providing relevant product recommendations, promotions, and special offers.
To improve our website, products, and services based on your feedback and preferences.
To detect and prevent fraud, unauthorized activities, and ensure the security of our website and customers.

Data Sharing:

We may share your personal information with trusted third parties, strictly for the purposes mentioned in this policy, including but not limited to:
Payment processors and financial institutions to facilitate secure transactions.
Shipping and logistics providers to deliver your orders.
Service providers assisting us with website maintenance, data analysis, and customer support.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, gather information about how you interact with our website, and tailor our services to better suit your needs. You can manage your cookie preferences through your browser settings.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights:

You have the right to access, update, correct, or delete your personal information. You can do so by accessing your account settings or by contacting our customer service team. You also have the right to opt-out of receiving promotional emails by following the instructions provided in the emails.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take appropriate steps to delete the information.

Changes to the Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or how we handle your personal information, please contact our customer service team. We will be happy to assist you.

By using Azarya’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

We’re happy to answer any questions you may have for us here at Azarya.

We’re available from Monday – Friday, 10:30 am – 5pm AEST.

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